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Support

Questions, answered.

For product details, setup, permissions, and records.

Does CryptoDeposit Tracker have access to my Bitcoin?

No. It cannot send, receive, withdraw, or move cryptocurrency. It only reads supported deposit notification emails, records activity in your web dashboard, and syncs a copy to a Google Sheet you control.

Does it need my wallet password?

No. CryptoDeposit Tracker never asks for wallet passwords, seed phrases, or private keys.

Which wallets are supported?

Cash App (Bitcoin deposits & receipts), Strike (Bitcoin & Lightning), Coinbase (BTC receipts), ShakePay (BTC & Lightning), and KOHO (via NDAX) are supported out of the box. Custom notification rules can also be added in admin settings.

Can I forward wallet emails from another provider?

Yes. Forward supported wallet notifications to the Gmail inbox you connect during setup. Read the forwarding guide for the recommended approach.

Does it work with Google Workspace?

Yes. Gmail and Google Workspace accounts can be connected through the same Google OAuth flow.

Can I edit or export my records?

Yes. The Google Sheet is created in your own Drive, and you can edit or export it at any time. Deposit history can also be exported as CSV from the dashboard.

What happens if a notification is missed?

The scheduled scan re-checks recent Gmail messages during every run, so a temporarily missed notification is typically caught on the next scan if it remains in the inbox.

What happens if I cancel?

Canceling stops future billing and account access. Your Google Sheet remains in your Google Drive.